課程簡介 >> IT Service Management (ITSM) >> ITIL V3 Foundation Bridge

ITIL V3 Foundation Bridge

Course number: HE785s
Duration: 1 day
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Course Overview
This course provides an understanding of ITIL V3 and the differences from ITIL V2 and to fill the gaps in learners' ITIL knowledge.

Course Objectives

  • Learn about the new services lifecycle approach of ITIL V3
  • Take part in the "ITIL V3 Foundation Bridge" examination

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