IT Project Administrator

Full Time
Posted 5 months ago

Job Description:

  • Responsible for computer equipment repair end-to-end administrative support which includes coordination with HK & China Customer Support Teams in scheduling jobs to IT Engineer
  • Update IT Engineer schedule via calendar in SharePoint
  • Clarify repair action plan to assign IT Engineer with required skills & availability then update system on call dispatch
  • Email & phone communication with IT Engineer on onsite repair arrangement
  • Check repair parts availability & communicate with Supply Chain Team as when needed
  • Email communication with customer to confirm onsite repair schedule & IT Engineer contact details
  • Follow up with IT Engineer to submit Closing Form and return parts after onsite repair
  • Manage assigned cases in system with timely data input for case closure & parts return
  • Handle enquiries from internal stakeholders
  • Prepare reports and data analysis
  • Ad hoc activities as required


  • Diploma graduate or above
  • Minimum 2 years working experience preferred. Fresh graduate will also be considered.
  • Good PC skills with proficiency of MS Excel and PowerPoint
  • Both read and write proficiency in English on communication via email & MS Team
  • Professional phone skill and manner in Cantonese. English and Mandarin as when needed.
  • Good teamwork with effective communication and interpersonal skills


***Permanent Hong Kong Resident is preferred. Expected Salary in CV is needed for consideration***

Interested party, please send your details resume with current and expected salary to our HR Department by email to OR apply through our Online System below. 

All information provided will be treated in strict confidence and used solely for recruitment purposes. The resume will be retained for a period of two years for future recruitment purposes within our group and clients.

Job Features

Job CategoryAdmin, IT, IT Support

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